How one of the world’s most iconic brands leveraging technology to drive growth through inspired customer j...
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A research report comparing provider strengths, challenges, and competitive differentiator.
How one of the world’s most iconic brands leveraging technology to drive growth through inspired customer journeys that converge the experience between channels and stores.
A powerful new IT paradigm for retail—a Cloud Services Technology Framework that provides IT leaders with the structure, tools, and strategies they need to strengthen agility and drive innovation.
Delivering data-driven decision making at 1-800 Contacts
Mercado Libre, the largest ecommerce and payments ecosystem in Latin America are using the cloud to deliver compelling solutions.
This post outlines the key steps to enable the Amazon Lex V2 integration in your Genesys Cloud environment, and should give you a jump start to create and customize your own chatbot initiative.
Hear executives describe how the company is building an integrated data platform and talk about their approach to application modernization and moving to the cloud.
Co-op UK scales grocery ecommerce pickup and delivery across 1000+ stores with Naveo Commerce